Last Updated : 17-09-2025
BH Express is committed to protecting the privacy of its customers, partners, and website users. This Privacy Policy outlines the manner in which we collect, use, store, and protect personal information in the course of providing courier and logistics services across India. By accessing or using our services through our website, mobile applications, or customer portals, you agree to the terms of this Privacy Policy.
We collect personal information that is necessary to provide our courier and logistics services effectively. This may include your name, contact details, delivery and pickup addresses, package information, and billing details. Information may also be collected when you create a shipment, request a pickup, or register for online access. In addition, technical information such as IP address, browser type, and usage patterns may be gathered to improve the performance of our website and digital services.
The information collected is used to process and deliver shipments, generate invoices, provide tracking updates, and communicate with customers about their consignments. It may also be used to send service notifications, promotional offers, and reminders through SMS, WhatsApp, email, or phone calls. BH Express may use customer information to enhance the quality of services, improve operational efficiency, and personalize the user experience on its platforms.
BH Express does not sell, rent, or trade personal information to third parties. Information may be disclosed only to authorized delivery agents, franchise partners, or payment service providers to complete transactions and fulfill services. In certain circumstances, personal information may be shared with government or regulatory authorities when disclosure is required by law.
We maintain appropriate administrative, technical, and physical safeguards to protect personal data against unauthorized access, alteration, or disclosure. While BH Express strives to secure all data, no method of transmission over the internet or method of electronic storage is entirely secure, and we cannot guarantee absolute protection.
Personal information is retained only for as long as it is necessary to fulfill the purpose for which it was collected or as required under applicable law. Once the information is no longer required, it will be securely deleted or anonymized.
Customers have the right to access their personal data, request corrections to inaccuracies, or withdraw consent to receive promotional messages. Requests for deletion of data will be considered in accordance with legal and regulatory requirements.
Our website may use cookies and related technologies to enhance functionality and user experience. These tools help us understand how the website is used and allow us to improve its performance. Users may disable cookies through their browser settings, although certain website features may not function properly as a result.
The BH Express website may contain links to external sites for user convenience. BH Express is not responsible for the content, security, or privacy practices of these third-party websites. Users are encouraged to review the privacy policies of any external websites they visit.
This Privacy Policy may be updated periodically to reflect changes in business practices, technology, or legal requirements. The revised policy will be published on the BH Express website, and the effective date will be updated accordingly.
For any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact:
Email : info@bhexpress.in
Address : No. 9-139, F3 West Service Road, Kavalkinaru Junction, Tirunelveli District 627105.
